Gift Card Terms and Conditions

Gift cards are valid for 6 months from date of issue. Unused values will not be refunded or attributed to any transactions after the expiry date.

Gift cards can be redeemed against any Pandan Bakery product and delivery charges.

Gift cards cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities.

If your order exceeds the value of the gift card, balance must be paid by debit or credit card.

If you return any products you have purchased using a gift card, the balance will be credited to you as a credit note and is to be redeemed against subsequent purchases.

Gift cards cannot be replaced if lost or stolen. If you suspect an unauthorised activity, immediately report this to Pandan Bakery - contact@pandanbakery.com  - providing all details including proof of purchase, gift voucher number and a photo ID for verification purposes.

Pandan Bakery reserves the right to cancel a gift card if we deem such action necessary. If so, we may either provide a replacement gift card of equivalent value unless we suspect fraud in relation to a gift card. The gift card remains our property.

Pandan Bakery can vary or replace these conditions from time to time.