Ordering & Product FAQs
Ordering
How far in advance do I need to place an order?
We encourage you to place an order as early as possible, as we are usually booked up 2-3 weeks in advance.
IF there are delivery slots available (shown at Checkout), we will require a minimum of 4 days' notice. For large corporate orders or celebration cakes, we will require at least a week.
If you require anything urgently, please do contact us and we will try our best to accommodate as there may be a chance we could deliver within 72 hours.
The delivery date I want does not show. Can you still deliver?
Potentially, yes. If the date you want is not shown, please enter your desired date / delivery details in the "Order Notes" box. We will then be able to advise if we can fulfil your order.
Can I pre-order for collection at the market stall?
No. Our market stall is all first-come, first-served, to keep it as fair as possible. If there is something you really really want, please come EARLY (i.e. 10am) to avoid disappointment!)
Products
Are any of your products nut-free?
Most of our products do not contain nuts within the ingredients, HOWEVER, all our products are made in the same kitchen and therefore may contain traces of tree nuts and peanuts. We cannot guarantee any product is totally nut-free.
Which products are dairy-free?
All our plain chiffon sponges are dairy-free. Additionally, our Ang Ku Kuih, Pulut Inti, Peanut/Almond cookies, Bingka Ubi Kayu, Kuih Lapis, Kuih Talam, Kuih Talam (Red Bean) are all dairy-free.
As dairy products are less common in South-East Asian cuisine, many traditional Malaysian use coconut milk or oil instead of the dairy often found in Western cakes and desserts.
Which products are gluten free?
Ang Ku, Bingka Ubi, Kuih Lapis and Seri Muka are gluten-free. We can also make gluten-free Chiffon Sponges, Almond/Peanut Cookies and celebration cakes upon request.
Do you make vegan or egg-free cakes?
All of our Chiffon Sponges, Celebration cakes and cupcakes do contain egg. Our egg-free and dairy-free products are Ang Ku Kuih, Kuih Lapis, Pulut Inti and Kuih Talam. We can make our peanut and almond cookies egg-free/vegan upon request.
Can you slice the kuih smaller?
Yes. Our standard sliced kuih pieces are 2" x 1", we can cut these in half to make 'canape style' kuih. We can also slice our Kuih Dadar in half too. Please note there will be an extra charge for this, which will be advised upon order.
Does glutinous rice contain gluten?
No. Its name comes from its consistency rather than anything else. It does not contain gluten.
Are your eggs free-range?
Yes, all the eggs used in our products are free-range.
Are your products halal?
We do not use halal-certified ingredients in our products. That said, we do not use gelatine or lard in any products, but we do use butter and vanilla extract.
What sort of Celebration Cakes can you do?
Although we are keen to showcase pandan cakes, we are happy to make celebration cakes to your specifications. Just contact us with what you would like, and we will get back to you with a quote.
If you would like to see examples of past orders, please have a look at our Cake Gallery.
Popular cake flavours include:
- Red Velvet
- Lemon & Elderflower
- Biscoff
- Coffee and Walnut
- Pistachio, White Chocolate & Raspberry
What size cake do I need?
We recommend using the below portion guidelines for our cakes, which are all round cakes with three-layers of sponge. Of course, this is a rough guide as the actual size of cake needed will depend on how hungry your guests are!
- 6″ – serves 6-8
- 8″ – serves 12-14
- 10″ – serves 20-25
- 12″ – serves 30-35
